The Top 4 Questions You Should Ask a Self Storage Provider

We’ve all heard the platitude, “There are no stupid questions.” But when choosing a self storage provider, there are a few smart questions that will streamline your decision making process. Here are the top four questions you should ask your self storage provider:

1. How do I know your facility is secure?

Every self storage provider will tell you their facility is secure, but asking this question helps you find out if it will really safeguard your valuables. If the facility doesn’t have all of the following security systems in place, keep looking for a more secure option:

• Perimeter fencing
• Controlled and regulated gate access
• 24-hour monitored surveillance
• On-site management

Don’t forget to confirm what information is needed to lease a unit. You should be required to provide a driver’s license and proof of current address prior to storing your items.

2. What value-added amenities do you offer?

A self storage facility with additional amenities adds value for you and makes for an easier storage experience overall. Look for one that offers ground-floor and drive-up unit access—it will save you time and prevent a backache. If you need to store your RV, choose a facility that has a black and grey water dump station on-site. A self storage facility that offers storage materials like boxes, bubble wrap and packing tape eliminates having to track down supplies from elsewhere just to pack and store your items.

3. How do I pay my bill?

There’s nothing more frustrating than having to bend over backwards to pay your monthly storage bill. The right self storage provider makes it easy to settle up by locking in your storage rate, invoicing you by email, and accepts a variety of payment options, including:

• Cash
• Check
• Automatic bank withdrawal
• Credit card
• Online payment

4. What happens if I need to vacate my unit early?

Life circumstances can change at the drop of a hat, which is why it’s important to find a self storage provider that’s as flexible as you are. Ask about policies on partial month payments, or options regarding adjusting your paid through date in preparation for a move out. Find out whether your prepaid rent will be refunded to you if you vacate the unit in the middle of your monthly term; be sure that you’re not locked into a long-term contract, and won’t incur additional fees to terminate your lease early.

Asking the right questions will help you find the right self storage provider and avoid the wrong ones so you can move on with your busy life!

Sentry Storage Solutions offers self storage in the Greater San Diego area and the city of Chula Vista, California. For more information about our services, please call us or complete the form on this page.