Frequently Asked Questions about Self Storage

One of the things we love best about being a self storage resource for our community is answering questions. Since we’re asked a handful of questions every day, in this blog post, we answer your most frequently-asked self-storage questions.

Q: Are self storage facilities secure?

A: Security varies widely from one self storage facility to the next. If you want to make sure your storage items will be safe, check to see if the facility contains the following features:

• Perimeter fencing
• Controlled and regulated gate access
• 24-hour monitored surveillance
• On-site management

Before renting a unit and storing your belongings, you should be required to present your driver license and proof of current address.

Q: How do I choose the right size storage unit?

A: Self-storage units typically range in size from 5′ x 5′ to 10′ x 40′. Look for a self-storage provider who offers a unit size guide and expert guidance to help you choose a unit that suits your needs.

Q: What is a “drive-up” unit?

A: A drive-up self-storage unit allows you quick and easy access to your storage items. You can drive straight up to your unit, park, load, and unload with no hassle!

Q: Is there anything I shouldn’t store in my self-storage unit? 

A: You should never store explosives and combustible items in a self storage unit. State laws also prohibit storing animals, plants and illicit substances in self storage units.

Q: Can I store a vehicle at a self-storage facility?

A: Yes, some self storage facilities offer car, boat and even RV storage areas. So, no matter what type of vehicle you have, it’s always kept safe and secure.

Q: How long can I rent a self-storage unit?

A: When you choose a self storage facility that offers month-to-month leasing, you can rent your self storage unit for as long or short as you need!

Q: Do I need insurance when renting a self-storage unit?

A: Only if you select a self-storage provider that doesn’t include insurance with your unit rental rate. Always ask what your premium covers; many will cover up to $2,500. With the right provider, you can buy increased coverage at an additional cost.

Q: Can I pay my storage bill online?

A: Some self storage providers let you pay online. Ideally, you should be able to pay by cash, check, credit card or automatic bank withdrawal.

Keep the questions coming! We love answering them. 

Sentry Storage Solutions offers secure self storage solutions to residents in Greater San Diego and Chula Vista, California. For more information about our services, please contact us by phone or complete the form on this page.