Answers to the Most Common Self Storage Questions

Do you need more space to store your stuff? If so, you may consider self storage but have questions you need answered first. These answers will help you find the most reliable, convenient and cost-effective self-storage solution.

Q: Are self storage facilities secure?

A: It depends; security varies from facility to facility. Be sure to verify whether your provider offers the following security features:

• Perimeter fencing
• Controlled and regulated gate access
• 24-hour monitored surveillance
• On-site management

And if you’re not required to present your driver license and proof of current address prior to storing your items, keep looking for a more secure option. 

Q: What unit sizes are available?

A: Self storage units typically range in size from 5′ x 5′ to 10′ x 40′. The right self storage provider can also offer vehicle or boat storage options.

Q: What if I need more storage space?

A: You should be offered the option to move into a bigger unit. Remember, a little planning goes a long way. Your self storage provider can assess your current and ongoing self storage needs so you don’t have to move your items twice. 

Q: Can I store anything in my self storage unit?

A: You may store a variety of items in a self storage facility, including:

• Furniture
• Vehicles and RVs
• Books and clothing
• Excess business inventory or records

State laws prohibit storing explosive and combustible items, animals and plants, or illicit substances in self storage units.

Q: Do I provide my own lock?

A: Yes, you must provide a lock for your storage unit. If you don’t have a lock, your self storage provider should offer them for purchase on-site. 

Q: Do I Need Insurance When Renting a Self Storage Unit?

A: When you choose a self storage provider that offers insurance with your unit rental, there is no need to worry about securing insurance in advance. Ask what your premium covers; low cost plans generally cover up to $2,500 or similar. Increased coverage should be offered for purchase at an additional cost.

Q: Will my rates increase constantly?

A: You should always be provided with notice of a rate increase before it takes place. Ask about locking in your rates 12 months so you don’t have to worry about receiving a bill with a surprise rate increase.

Q: How do I pay my monthly bill?

A: Good self storage providers offer a variety of payment options:

• Online payment
• Cash
• Check
• Credit card
• Automatic bank withdrawal

Have a question we haven’t answered here? Please give us a call or complete the form on this page. We love answering your questions!

Sentry Storage Solutions offers self storage in the Greater San Diego area and the city of Chula Vista, California.