Key Questions to Ask a Potential Shredding and Destruction Partner

Of all the professional services you use, a shredding and destruction service may be the most important one. After all, you’re handing over your most sensitive personal and business data to a separate entity. By asking the right questions, you can make sure your potential shredding and destruction partner meets your disposal needs and maintains the privacy of your information.

How long have you provided shredding and destruction services?

When it comes to finding a secure shredding and destruction provider for your most confidential information, experience counts. A shredding and destruction provider with multiple of decades of experience serving clients has developed time-tested systems and processes that include:

  • strict chain of custody
  • regulatory compliance
  • unparalleled privacy protection
  • customized service

Do you offer service options?

The right shredding and destruction partner can offer a range of destruction solutions customized to your budget and information disposal needs. For example, if you’re relocating and need an efficient method for purging a large volume of records, they can offer a one-time purge service. A secure collection bin is delivered to your office free of charge. When filled, it’s picked up, and all material is securely destroyed for you.

If you spend a lot of time shredding confidential, personal or business documents, your shredding and destruction partner will set up a scheduled destruction service. As with a one-time purge service, secure consoles or bins are delivered to your facility free of charge. The contents are regularly collected and shredded for you. Some shredding and destruction partners even offer a drop off shredding option that lets you bring in your sensitive paperwork, at your convenience, for Certified Destruction.

Do you destroy non-paper records like X-rays?

Since privacy protection laws make no distinction between the disposal of paper and non-paper items, the right shredding and destruction partner destroys all of your sensitive, non-paper items just as easily as it shreds your paper files and documents. For example, if you’re a health care provider you may have confidential patient X-rays and medical images that need to be destroyed according to the Health Information Protection and Portability Act (HIPAA). The right partner destroys all information to the exact specifications of the law.

What’s the best way to destroy my hard drives?

Erasing or deleting data on hard drives, data tapes, or any digital device doesn’t completely remove the sensitive information stored on them. The personal and business data that’s left behind can recovered by a thief and used to commit identity theft crimes. A shredding and destruction partner offering media and hard drive destruction services shreds your electronic devices into tiny particles, making it impossible to retrieve the data stored on them.

How do I know that my information is destroyed, not just recycled?

It’s important to verify that your information has been destroyed. Asking this question in advance helps weed out less-than-scrupulous providers who may skip shredding in favor of making a profit off of recycling revenue, putting your sensitive information at risk.

As you might expect, a Certified Destruction provider issues a Certificate of Destruction to you immediately after your information is destroyed. This document provides confirmation of the destruction date and the quantity of material destroyed and proves your information was destroyed on time and in accordance with legal and regulatory obligations.

When searching for a shredding and destruction service, ask your potential providers the key questions we’ve provided here. Then use the answers you receive to assess which one is best suited to offer you a reliable and cost-effective privacy protection solution.

Sentry Storage Solutions offers shredding and destruction solutions in the Greater San Diego area and the city of Chula Vista, California. For more information about our services, please contact us by phone or complete the form on this page.

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